a.Cancellation of the Tour by Client
If you wish to cancel your tour, you must intimate the Company as follows provided that such intimation should be given on a working day within working hours:
i.By a written communication to our registered office listed below
ii.By email to email@example.com followed by a written communication to our registered office listed below
iii.In writing on working days within working hours at the registered office of the Company:
Life Away From Life
414, Prabhat Centre Annexe, Sector 1A,
Navi Mumbai 400 614, India
iv.If the Registration Form has been signed by one or more persons for themselves and for others mentioned in the form, then the communication signed by such signatory / s would be treated as a valid communication for cancellation for all such persons mentioned in the form.
The computation of the period of notice of cancellation shall commence only from the time the written request reached the Company at its office in Navi Mumbai on working days within office time at the details listed above.
v.Cancellation charges : 30+ days – 100% of tour costs returned; within 30 days – 75% of tour costs returned; 29-16 days – 50% of tour costs returned; 15-8 days 25% of the tour costs returned, 7-0 days no refund.
Please note that cancellation charges are calculated of the total amount payable and not of advance amount. If 100% of the amount is not paid while registering, the cancellation policy stands void.
vi.It is a clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, non-availability of travel documents etc.
vii.The Company shall not be liable to pay any compensation, interest or damages to you.
viii.As per the booking conditions, we are constrained to levy the aforesaid Cancellation Charges
b.Cancellation of the Tour / Amendment By Company
We reserve the right to cancel any tour prior to departure without assigning any reason. In such a situation we would offer you alternative tour dates / tours or you would have the option of traveling as individual travelers, not on group tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travelers, we would refund the money paid by you .However, we would not be responsible or liable to pay any compensation or damages or consequential loss or to refund any other expenses incurred by you.
However, in the event of the Company exercising its rights to amend or alter any tour / holiday advertised in their Brochure/ itinerary after it has been booked but prior to departure, you shall have the option to continue with the tour / holiday as amended or altered or to accept any alternative tour / holiday, which the Company may offer. In either of these above cases the Company shall not be liable to you for any damage, additional expenses, consequential loss suffered by you or to pay any amount as refund.